Support
Questions, bug reports, or feedback about Introvert Maps — we’re happy to help.
Email us at support@introvertmaps.com.
When reporting a bug, tell us your iPhone / Watch model, the app version (About tab), and what you were doing. If you can reproduce it, turning on Diagnostics before it happens helps a lot.
Join the beta
Introvert Maps isn’t on the App Store yet — it’s in a TestFlight beta. If you’d like an invite, email hello@introvertmaps.com and we’ll send you a link. Beta builds change often; your feedback shapes the app.
In-app feedback
You can also send feedback straight from the app’s feedback inbox (“Your reports”). It’s anonymous by default — keyed by a random per-install id, with your email attached only if you add one — and you’ll get developer replies with a reference id right inside the app.
Common questions
Many questions are answered on the FAQ and in the step-by-step guides. A few quick ones:
How do I use the map offline?
Download a region while you have Wi-Fi or signal; then the map, routing, and timetables all work with no connection. See the offline maps guide.
Route planning isn’t working offline.
Make sure the region and its routing data finished downloading in Data → Regions. Routing is always on-device. See the routing guide.
How do I turn on Diagnostics?
Open Settings and enable Diagnostics — off by default, opt-in only, and it stops the moment you turn it back off. Details in the privacy policy.
Privacy
For the full details of what the app does and doesn’t do with your data, see the Privacy Policy.